Can it work with our existing phone number?

Usually, yes. We use call forwarding, SIP/VoIP or your telephony provider's number settings. Callers keep dialing the number they know.

Does it provide medical advice?

No. It handles administrative workflows only: scheduling, intake, information, orders and routing. Clinical questions go to your team.

Is it HIPAA compliant?

Deployments can be designed around HIPAA requirements, including a BAA where required. Actual compliance depends on the full deployment, vendors, configuration and policies, which we assess during implementation.

Can it integrate with our EHR?

Potentially. It depends on your EHR's API access and what your organization authorizes. We confirm feasibility during discovery.

How long does implementation take?

It depends on call complexity, workflows, integrations and testing. We set the timeline after the discovery and call-workflow audit.

24/7 AI Voice Systems for Medical Practices & DME Suppliers

Turn Every Missed CallInto a Booked Appointment.

Answer 100% of your calls, 24/7. The AI books the appointment or captures the equipment request, and routes the rest to your team. More patients from the calls you already get, without hiring.

Book Your AI Voice Demo See the Demo

24/7Every call answered
Human handoffWhen a person is needed
Your numberNothing changes for callers
Admin onlyNot an AI doctor

Incoming call

Sarah M.

Duration

00:01:42

AI Voice Assistant

Active

Call intelligence

0/6 captured

Intent
Product
Coverage
Caller
Status
Next Step

Simulated call. Fictional names, no real patient data.

How it works

From Incoming Call to Completed Action.

01
Patient Calls
Same business number. Nothing changes for the caller.
02
AI Handles It
Understands the request, then books, captures details or routes the call.
03
Your Team Gets the Outcome
Summary and next action land in your system. No voicemail.

What it handles

One AI Voice System. Every Front-Desk Conversation.

An extension of your front desk, not an AI doctor.

24/7 AI Receptionist

Answers every call in a natural voice, day or night.

Appointment Scheduling

Books, reschedules and cancels through your calendar.

Patient & Customer Intake

Collects approved details and structures them for staff.

Questions & FAQs

Hours, locations, paperwork, delivery. Approved answers only.

Smart Call Routing

Sends callers to front desk, billing, DME or on-call staff.

Automated Follow-Up

Reminders, confirmations and callbacks, with consent.

Industry fit

Built Around Medical-Service Workflows.

Turn equipment inquiries into structured requests.

Product questions, order updates and paperwork calls, captured before the callback.

New DME inquiry
Product information
Order intake
Order-status request
Documentation checklist
Delivery questions
Existing customer support
Department routing
Callback requests

Example call

Do you carry lightweight transport chairs, and does Medicare cover them?

We do. I can start a request and have a coordinator confirm coverage requirements with you. Is this your first order with us?

Illustrative exchange · fictional business

THE BUSINESS CASE

What Are Phone Calls Costing Your Team?

Estimate the staff time your phone line consumes each month.

Your call volume

Calls Per Day

calls

Average Call Duration

min

Work Days Per Month

days

Potentially Automatable Call Share

Your estimate. Routine calls such as hours, status, scheduling and intake are typical candidates.

Monthly Phone Time

80 × 4 × 22 = 7,040 minutes

7,040minutes

≈ 117 staff hours/month

Potentially Automatable

At 40% of calls, theoretical administrative capacity of

47hours/month(2,816 minutes)

This represents estimated call-handling time based on the numbers you entered. Actual automation potential depends on call type, workflow complexity, and your operating environment.

Get a Custom Call Analysis

Built for healthcare

More Than a Good Voice.

HIPAA-conscious build

Access controls, encryption, audit trails and a BAA where required. Compliance is assessed per deployment, never assumed.

Humans when needed

Callers can always reach a person. Sensitive or complex calls escalate by your rules.

Not an AI doctor

Administrative workflows only. Emergencies are directed to 911 or your escalation path.

Works with your tools

Calls become records, tasks and calendar entries in the systems you already use.

Twilio
SIP / VoIP
Google Calendar
Microsoft 365
HubSpot
GoHighLevel
Zapier
Make
Webhooks
EHR via API

Availability depends on each platform's API and access. Unlisted systems are scoped as custom work.

FAQ

Questions Medical Teams Ask Us.

No. It handles the repetitive calls so your front desk can focus on patients and the conversations that need a person.

Book a Demo

See What Your Front Desk Could Automate.

30 minutes. We map your top call types and show where the AI fits.

Map your top call types
Identify automatable workflows
Outline integrations and next steps

Loading calendar…

30 minutes, no obligation. Please do not include patient information in the booking notes.

Turn Every Missed CallInto a Booked Appointment.

Live call demo

From Incoming Call to Completed Action.

Patient Calls

AI Handles It

Your Team Gets the Outcome

One AI Voice System. Every Front-Desk Conversation.

24/7 AI Receptionist

Appointment Scheduling

Patient & Customer Intake

Questions & FAQs

Smart Call Routing

Automated Follow-Up

Built Around Medical-Service Workflows.

Turn equipment inquiries into structured requests.

What Are Phone Calls Costing Your Team?

Your call volume

More Than a Good Voice.

HIPAA-conscious build

Humans when needed

Not an AI doctor

Works with your tools

Questions Medical Teams Ask Us.

Will it replace our front desk?

Can it work with our existing phone number?

Does it provide medical advice?

Is it HIPAA compliant?

Can it integrate with our EHR?

How long does implementation take?

See What Your Front Desk Could Automate.

Built Around Medical-Service Workflows.

Turn equipment inquiries into structured requests.

What Are Phone Calls Costing Your Team?

Your call volume